ORDER CLERK, FOOD AND BEVERAGE
209.567-014
DOT: 209.567-014 ORDER CLERK, FOOD AND BEVERAGE (hotel & rest.)
Takes food and beverage orders over telephone or intercom system and records order on ticket: Records order and time received on ticket to ensure prompt service, using time-stamping device. Suggests menu items, and substitutions for items not available, and answers questions regarding food or service. Distributes order tickets or calls out order to kitchen employees. May collect charge vouchers and cash for service and keep record of transactions. May be designated according to type of order handled as Telephone-Order Clerk, Drive-In (hotel & rest.); Telephone-Order Clerk, Room Service (hotel & rest.).
GOE: 07.04.02 STRENGTH: S GED: R3 M1 L2 SVP: 2 DLU: 77
This occupation requires reasoning level 3. It is not simple.DOT-O*NET Crosswalk: https://www.onetonline.org/crosswalk/DOT?s=209.567-014&g=GO
ORDER CLERK, FOOD AND BEVERAGE
209.567-014
TEMPERAMENTS:
Temperament(s): T P
Dealing with PEOPLE: Involves interpersonal relationships in job situations beyond receiving work instructions.
Attaining Precise Set Limits, TOLERANCES, and Standards: Involves adhering to and achieving exact levels of performance, using precision measuring instruments, tools, and machines to attain precise dimensions; preparing exact verbal and numerical records; and complying with precise instruments and specifications for materials, methods, procedures, and techniques to attain specified standards.
The number of jobs relatively high per the Occupational Outlook Handbook.
Typical Entry-Level Education
|
High school diploma or equivalent
|
Work experience in a related
occupation
|
None
|
On the job training
|
Short-term on-the-job training
|
Number of jobs, 2016
|
179,000
|
Source:Most order clerks, food and beverage work full-time. The O*NET OnLine suggests that most sit enough to be classified as sedentary, but the O*NET does not draw that conclusion.
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Information clerks, on the Internet at Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Information clerks, on the Internet at https://www.bls.gov/ooh/office-and-administrative-support/information-clerks.htm
Employment Projections by Industry:
Employment Projections by Industry: https://www.bls.gov/emp/ind-occ-matrix/occ-xlsx/occ-43-4151.xlsx
Structural
Job Characteristics
|
%
|
Response
|
Duration of Typical Work Week —
Number of hours typically worked in one week.
|
28
|
More than 40 hours
|
68
|
40 hours
|
|
4
|
Less than 40 hours
|
|
Exertional
|
%
|
Response
|
Spend Time Sitting — How much does
this job require sitting?
|
41
|
Continually or almost continually
|
48
|
More than half the time
|
|
10
|
About half the time
|
|
2
|
Less than half the time
|
|
0
|
Never
|
|
%
|
Response
|
|
Spend Time Standing — How much
does this job require standing?
|
0
|
Continually or almost continually
|
2
|
More than half the time
|
|
5
|
About half the time
|
|
85
|
Less than half the time
|
|
8
|
Never
|
|
%
|
Response
|
|
Spend Time Walking and Running —
How much does this job require walking and running?
|
0
|
Continually or almost continually
|
5
|
More than half the time
|
|
25
|
About half the time
|
|
59
|
Less than half the time
|
|
11
|
Never
|
The ORS does address Order Clerks.
Series ID: ORUV1000072400000065
Not seasonally adjusted
Series Title: % of
order clerks; svp is beyond short demonstration, up to & including 1 month
Requirement: Education,
Training, And Experience
Occupation: Order
Clerks
Estimate: svp is
beyond short demonstration, up to & including 1 month
Year
|
Period
|
Estimate
|
2018
|
Annual
|
40.2
|
Series ID: ORUP1000072400000661
Not seasonally adjusted
Series Title: % of
order clerks; strength is sedentary
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: strength
is sedentary
Year
|
Period
|
Estimate
|
2018
|
Annual
|
78.8
|
Series ID: ORUP1000072400000134
Not seasonally adjusted
Series Title: order
clerks; hours of sitting (25th percentile)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: hours of
sitting (25th percentile)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
4.8
|
Series ID: ORUP1000072400000135
Not seasonally adjusted
Series Title: order
clerks; hours of sitting (50th percentile – median)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: hours of
sitting (50th percentile – median)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
7
|
Series ID: ORUP1000072400000136
Not seasonally adjusted
Series Title: order
clerks; hours of sitting (75th percentile)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: hours of
sitting (75th percentile)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
7.5
|
Series ID: ORUP1000072400000137
Not seasonally adjusted
Series Title: order
clerks; hours of sitting (90th percentile)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: hours of
sitting (90th percentile)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
8
|
Series ID: ORUP1000072400000999
Not seasonally adjusted
Series Title: order
clerks; % of day sitting is required (25th percentile)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: % of day
sitting is required (25th percentile)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
75
|
Series ID: ORUP1000072400001000
Not seasonally adjusted
Series Title: order
clerks; % of day sitting is required (50th percentile – median)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: % of day
sitting is required (50th percentile – median)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
90
|
Series ID: ORUP1000072400001001
Not seasonally adjusted
Series Title: order clerks;
% of day sitting is required (75th percentile)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: % of day
sitting is required (75th percentile)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
95
|
Series ID: ORUP1000072400001002
Not seasonally adjusted
Series Title: order
clerks; % of day sitting is required (90th percentile)
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: % of day
sitting is required (90th percentile)
Year
|
Period
|
Estimate
|
2018
|
Annual
|
100
|
Series ID: ORUP1000072400000139
Not seasonally adjusted
Series Title: % of
order clerks; sitting vs. standing/walking at will is allowed
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: sitting
vs. standing/walking at will is allowed
Year
|
Period
|
Estimate
|
2018
|
Annual
|
71.5
|
Series ID: ORUP1000072400000140
Not seasonally adjusted
Series Title: % of
order clerks; sitting vs. standing/walking at will is not allowed
Requirement: Physical
Demands
Occupation: Order
Clerks
Estimate: sitting
vs. standing/walking at will is not allowed
Year
|
Period
|
Estimate
|
2018
|
Annual
|
28.5
|
We put the data together in the Occu Collect Calculator:
Duration
of Typical Work Week Calculations
|
|||
Hours
|
Value
|
Jobs
|
Calculation
|
Less Than 40 Hours
|
4.05%
|
179,000
|
7,250
|
40 Hours
|
67.6%
|
179,000
|
121,004
|
More Than 40 Hours
|
28.2%
|
179,000
|
50,478
|
FULL-TIME
|
171,482
|
||
O*NET Resource Center and
OOH
Unskilled
Calculations
|
|||
Criteria
|
Value
|
Jobs
|
Calculation
|
On-the-Job Training ≤ 30 days
|
75.55%
|
179,000
|
135,234
|
Related Work Experience ≤ 30 days
|
52.77%
|
179,000
|
94,458
|
Education Level ≤ High School
|
67.81%
|
179,000
|
121,380
|
UNSKILLED
|
94,458
|
||
O*NET Resource Center and
OOH
SVP Calculations
|
|||
SVP
|
Value
|
Jobs
|
Calculation
|
SVP 2
|
40.2%
|
179,000
|
71,958
|
UNSKILLED
|
71,958
|
||
ORS and OOH
Sitting Frequently or
Constantly Calculations
|
|||
Frequency
|
Value
|
Jobs
|
Calculation
|
Constantly
|
41%
|
179,000
|
73,390
|
Frequently
|
48%
|
179,000
|
85,920
|
SEDENTARY SITTING
|
159,310
|
||
O*NET OnLine and OOH
Sitting Frequently or
Constantly Calculations
|
|||
Frequency
|
Value
|
Jobs
|
Calculation
|
Constantly
|
78.8%
|
179,000
|
141,052
|
Frequently
|
0%
|
179,000
|
0
|
SEDENTARY
|
78.8%
|
179,000
|
141,052
|
ORS and OOH
Order clerks
| |||
Total reported jobs
|
179,000
| ||
Full-time
|
95.8%
|
179,000
|
171,482
|
Unskilled
|
40.2%
|
171,482
|
58,936
|
Sedentary
|
78.8%
|
58,936
|
54,321
|
Frequent sitting is the single point at 5.33 hours per day. If the person stand/walks less than 2.67 hours per day, then that person stands more than two-thirds of the day. The number of order clerks that sit six hours per day but at least 5.33 hours per day is 1,650 (58,936 x 2.8%). The number of order clerks that engage in sedentary unskilled work with unlimited sitting is 54,321.
This analysis user Order Clerk, Food and Beverage as an example of sedentary unskilled order clerks in the national economy. Order clerks in the Accommodation and Food Services industry sector (NAICS 720000) employs 1,400 order clerks. That sector includes hotels and restaurants. The number of unskilled sedentary order clerks represents that kind of work across all industries. Watch for the buzz word "example" or a synonym in the vocational expert's testimony.
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