Showing posts with label contact with others. Show all posts
Showing posts with label contact with others. Show all posts

Tuesday, January 28, 2025

The Training Video and Why the O*NET Remains Important

An Introduction to New Social Security Ruling 24-3p for Vocational Experts is a must watch. Deputy Associate Chief ALJ David Pang is your host. Administrative Appeals Judge Patrick McGuire lends an assist. Neither judge expresses any accurate knowledge about the O*NET. But they carry the agency's water. Here is what SSA says about the O*NET:

O*NET is not generally usable per EM-21065-REV because the information has been grouped in a way that is not generally usable in the agency's adjudication process. 

 Tr. 40:44.  EM-21065-REV actually says:  

Occupational Information Network (O*NET) Information: O*NET does not define physical exertion requirements in a way that is consistent with SSA regulations (20 CFR 404.1567 and 416.967). O*NET instead groups lifting with activities that SSA rules define as non-exertional (e.g., climbing, stooping, and handling). Accordingly, the information in O*NET is not generally usable in our adjudication process.

Fair enough, the O*NET does not break down occupational groups by defining physical exertion requirements consistent with the sedentary, light, and medium paradigm. If a witness, claimant, or ALJ wants to determine the exertional levels of work in the national economy, the O*NET does not work. The O*NET does not group lifting activities with non-exertional activities such as climbing, stooping, and handling anymore than the Selected Characteristics of Occupations (SCO) does, it lists them separately. Under the broad heading of physical requirements, the O*NET has two categories: postural and exertional. Postural includes cramped work space; bending or twisting; climbing ladders scaffolds, or poles; keeping or regaining balance; kneeling, crouching, stooping, or crawling; and time making repetitive motions. Exertional includes sitting, standing, using the hands, and walking or running. None of those categories permit classification of strength. All of them give insight into the requirements of work. 

The question is beyond the exertion question, does the O*NET provide useful information to adjudicate claims for disability? Again, the answer there is "yes." Cognitive and mental demands includes, among other data points, contact with others, dealing with external customers, work with a group or team, duration of the work week, and work schedules (regular, irregular, and seasonal). 

The video contains a mock hearing with a hypothetical question that assumes "light work as defined in the regulations." That is light work as defined in 20 CFR 404.1567 416.697 -- not SSR 83-10. The hypothetical continues to limit the person to occasionally climbing ramps and stairs. No one can frequently climb ramps and stairs up to two-thirds of the day, not even a college athlete. Going up and down the stairs for 5.5 hours is a mountain climber, not a worker. The hypothetical limits the person to simple instructions. More about this later. Finally, the question describes a limitation to occasionally interact with supervisors and coworkers. That's our focus for O*NET purposes.

Does the DOT describe interaction with supervisors and coworkers? No. Some witnesses will look at talking and hearing. Interacting with coworkers is not part of talking and hearing. Read the SCO Appendix C. Does the Occupational Requirements Survey use seldom, occasional, frequent, and constant to address workplace interactions? No. The ORS uses:

  1. Constantly, every few minutes
  2. Not constantly but more than once per hour
  3. Not more than once per hour but more than once per day
  4. At least once per day
  5. Once per day or less often
  6. At least once per week
  7. Less than once per week including never

Contrast that with the O*NET description of contact with others. First, contact with others is defined:

How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Contact with others is synonymous with interaction. It is not working in proximity and rubbing shoulders. The O*NET separately describes physical proximity, "to what extent does this job require job tasks in close physical proximity to other people?" The categories for contact with others are:

  1. Constant contact with others
  2. Contact with others most of the time
  3. Contact with others about half the time
  4. Occasional contact with others
  5. No contact with others

Those categories speak directly to the hypothetical question of "occasionally interact with supervisors and coworkers." Do you trust the local vocational witness with local experience or the national data gathering over that last 30 years of the Employment Training Administration, Department of Labor to inform this file and this limitation how many jobs require occasional or less contact (interaction) with others? The concept of administrative notice says what Labor says about the O*NET, 

Thus, if you are looking for current occupational information you should use the O*Net.

The O*NET also classifies work based on the importance of work with a work group or team. The data point provides greater insight into this question of interaction with supervisors and coworkers. 

The vocational witness identifies document preparer, cutter-and-paster, and cleaner housekeeper. Document preparer (249.587-018) and cutter-and-paster (249.587-014) are both resident in office clerks, general (SOC 43-9061). 

43-9061 - Office Clerks, General

Job Number Calculations

# of Jobs (OEWS 2023)

% Full-Time (O*NET 29.1)

# Full-Time

2,496,370

74%

1,847,314

# of Jobs

% SVP 2 (ORS 2023)

# SVP 2

1,847,314

33.7%

622,545

# of Jobs

% Sedentary (ORS 2023)

# Sedentary

622,545

81.1%

504,884

# of Jobs

% Occasional Contact with Others (O*NET 29.1)

# Occasional Contact with Others

504,884

2%

10,098

This snippet from an OccuCollect report combines 2.5 million jobs from the OEWS, reduces for 74% full-time work from the O*NET, looks at SVP 2 work from the 2023 ORS dataset, and uses the 2% contact with others from the O*NET. 

Are there 30,000 general office clerk jobs in all sedentary unskilled work with occasional contact (interaction) with others? Not according to Labor's data. How about light work? 

43-9061 - Office Clerks, General

Job Number Calculations

# of Jobs (OEWS 2023)

% Full-Time (O*NET 29.1)

# Full-Time

2,496,370

74%

1,847,314

# of Jobs

% SVP 2 (ORS 2023)

# SVP 2

1,847,314

33.7%

622,545

# of Jobs

% Light (ORS 2023)

# Light

622,545

14.9%

92,759

# of Jobs

% Occasional Contact with Others (O*NET 29.1)

# Occasional Contact with Others

92,759

2%

1,855

 We are still shy of 12,000 jobs total. Turns out that office work requires working with others. The 2% that do not have more than occasional contact with others are probably in the two-thirds of jobs are that skilled or semi-skilled. 

The O*NET informs the process and answers the question by  administrative notice. The sample examination is illustrative of just how ad hoc VW testimony really is. 

Back to housekeeping cleaner. Just 18% of maids and housekeeping cleaners have occasional contact with others resulting in 18,683 jobs. But that is not the killer. Standing and walking eliminates the light work as generally understood by the agency and witnesses -- six hours of a workday:

37-2012 - Maids and Housekeeping Cleaners
Percent of Day Standing

% of Day Standing

Percentile

# of Jobs

Total Jobs (OEWS 2023)

100%

836,230

87.5%

10%

83,623

95.0%

25%

209,058

100.0%

50%

418,115

100.0%

75%

627,173

100.0%

90%

752,607

No measured number of maid jobs stand/walk not more than six hours in an eight-hour workday.

I hope against reality that the Social Security Administration would set forth examples that are real, verifiable, and unquestionably reliable. But the examples the agency puts forward in this training video are exhibits 1, 2, and 3 of VW nonsense. The agency does not expect reliable testimony, it expects testimony that it can lean on to decide claims. Unrebutted garbage is substantial evidence.   

Saddened that we are faced with more nonsense. 


___________________________

Suggested Citation:

Lawrence Rohlfing, The Training Video and Why the O*NET Remains Important, California Social Security Attorney (January 28, 2025) https://californiasocialsecurityattorney.blogspot.com


The author has been AV-rated since 2000 and listed in Super Lawyers since 2008.





Friday, December 3, 2021

Common Sedentary DOT Codes and Contact with Others

 The sedentary occupational base for unskilled work starts out as narrow.  A significant erosion of that occupational base will frequently leave the job numbers insignificant.  SSR 96-9p.  Today, we examine the impact of a limitation to occasional contact with others, including coworkers, supervisors, and the public.  

The O*NET OnLine collects data from job incumbents through questionnaires.  The work context questionnaire asks:

6.      How much contact with others (by telephone, face-to-face, or otherwise) is required to perform your current job?

 


The report of contact with others for helpers -- production workers (O*NET 51-9198.00) provides answers:

71 
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?See more occupations related to this work context.


39     Constant contact with others
24     Contact with others most of the time
20     Contact with others about half the time
17     Occasional contact with others
0    No contact with others
Across the exertion and skill level of helpers, 17% of incumbents report occasional contact with others.  Counter intuitive, but that is the data report.  

When looking at the common unskilled sedentary occupations identified by vocational experts, the O*NET OnLine reports:

DOT Title

DOT Code

Contact with Others ≤ occasional

ONET 26.0

ADDRESSER

209.587-010

0%

42-9022.00

AMPOULE SEALER

559.687-014

10%

53-7064.00

CALL-OUT OPERATOR

237.367-014

0%

43-4041.00*

CHARGE-ACCOUNT CLERK

205.367-014

0%

43-4111.00

CUTTER-AND-PASTER, PRESS CLIPPINGS

249.587-014

2%

43-9061.00

DOCUMENT PREPARER, MICROFILMING

249.587-018

2%

43-9061.00

LENS-BLOCK GAUGER

716.687-030

2%

51-9061.00

ORDER CLERK, FOOD AND BEVERAGE

209.567-014

0%

43-4151.00

POLISHER, EYEGLASS FRAMES

713.684-038

27%

51-4033.00

SURVEILLANCE-SYSTEM MONITOR

379.367-010

3%

33-9031.00

SURVEILLANCE-SYSTEM MONITOR

379.367-010

1% *

33-9099.02*

TABLE WORKER

739.687-182

2%

51-9061.00

TELEPHONE QUOTATION CLERK

237.367-046

0%

43-4171.00

TOUCH-UP SCREENER

726.684-110 

2%

51-9061.00

TUBE OPERATOR

239.687-014

1%

43-5021.00



Surveillance-system monitor is listed twice.  Gaming Surveillance Officers and Gaming Investigators (O*NET 33-9031) is reported by the O*NET.  Protective Service Workers, All Other (O*NET 33-9099.00) does not report detailed data.  The detailed occupational sub-group of Retail Loss Prevention Specialists (O*NET 33.9099.02) is reported.  Some vocational experts use retail establishments and Labor puts that category of work as inclusive of protective service workers.  We use that data here.  

 Missing from this list are the DOT codes that belong to production workers, all other as well as other occupational groups with the terminal SOC digit of "9."  The O*NET does not analyze the date for "all other" occupational groups.  

The clear takeaway from this data is the scarcity of work involving occasional or less contact with others.  We must create the conflict with the vocational testimony invariably based on anecdotal (local) experience.  

___________________________

Suggested Citation:

Lawrence Rohlfing, Common Sedentary DOT Codes and Contact with Others, California Social Security Attorney (December 3, 2021)  https://californiasocialsecurityattorney.blogspot.com    




Saturday, December 14, 2019

OccuCollect's Specialized Reports

The frequency of contact with others recurs in residual functional capacity assessments.  OccuCollect added a Contact With Others (CWO) Report as a custom report for subscribers.  The report is generated by entering a DOT code or entering a SOC/O*NET codes and then selecting a DOT code from the list.  The numbers generated reflect occupations with the characteristics as a percentage of the occupational group.  The job numbers reported reflect the Occupational Outlook Handbook, which is based on the Employment Projections published bi-annually by the Bureau of Labor Statistics.  What's in the report?

The DOT description contains the full narrative and the trailer information.  It also includes the data-people-things codes as defined in Appendix B of the DOT along with the rating of significant (S) or not significant (N) stated in the complete DOT data set.  In this CWO Report, our focus is typically on the fifth digit of the DOT code, people.  The fourth digit will frequently come into play.  Data addresses people in compiling (3) and comparing (6).  The sixth digit is important for contact with others in terms of driving-operating (3).

The OOH states the basic summary for the occupational group:  entry-level education, work experience needed, on-the-job training, and number of jobs.  The CWO report contains the hyperlinks to the OOH page, the Employment Projections list of education and training by occupational group, the employment projections listing industry employment for that occupation, and the entire industry-occupation matrix, by occupation.

The O*NET OnLine data in the CWO Report includes:
  1. Contact with Others
  2. Coordinate or Lead Others
  3. Deal with External Customers
  4. Face-to-Face Discussions
  5. Work with a Group or Team
  6. Duration of a Typical Work Week
We always need to discard part-time work.  In the absence of a full-time description, further evidence would be necessary to establish that part-time work amounts to substantial gainful activity.

The O*NET Resource Center data sets out the education, training, and experience for the occupational group.  The two data points included are:
  1. On-the-Job Training 
  2. Related Work Experience
The Occupational Requirements Survey reports the education, training, and experience reported by BLS.  We are typically interested in the unskilled employment numbers.  This data gives a third point of reference for establishing Specific Vocational Preparation:  the OOH, the O*NET Resource Center, and the ORS.  The standard OOH report (a free report, no subscription required, just sign in) reports the education level of incumbents.

The OccuCollect Calculator puts the percentage of the group in the five categories from the O*NET for contact and interaction with other people, the O*NET statement about full-time versus part-time work, and also the number of jobs for the SVP levels reported by the ORS.  Here is a sample of the conclusions:
  • Helpers - Production Workers have occasional or no contact with other in 61,700 jobs.
  • Helpers - Production Workers do not coordinate or lead other in 74,821 jobs.
  • Helpers - Production Workers do not work with a group or team in 27,304 jobs.
  • Helpers - Production Workers do not deal with external customers in 202,122 jobs. 
  • Helpers - Production Workers rarely have face-to-face discussions in 36,382 jobs.
  • Helpers - Production Workers have on-the-job training up to one month is 156,804 jobs.
  • Helpers - Production Workers require related work experience up to one month in 145,138 jobs.
  • Helpers - Production Workers work full-time in 211,377 jobs.  
  • Helpers - Production Workers have SVP 2 classification in 242,192 jobs.  
Occasional contact with others will never prove disability by itself.  When coupled with other limitations, we can whittle down the size of the vocational base.  No teamwork or superficial contact with others as implicating one or more of the categories and a limitation to light or sedentary work will leave few jobs available in this category.

The CWO Report joins the easy to use custom reports already in the OccuCollect library;  the Unskilled Exertion Job Number Report; the Sitting, Standing, and Walking Report; the Reaching, Handling, and Fingering Report; and the Lifting & Carrying Report.  Using one or more of these reports reduces the search and calculation time for a post-hearing submission dramatically.  Users can still print to PDF the full reports from each database in the more complex cases.

_______________________________________________________

SUGGESTED CITATION:

Lawrence Rohlfing, OccuCollect's Specialized Reports, California Social Security Attorney (December 14, 2019),
http://californiasocialsecurityattorney.blogspot.com/2019/12/occucollects-specialized-reports.html

Tuesday, August 28, 2018

Occasional Contact With Others -- Hand Sewers

The occasional contact with others mantra, and the willingness of vocational experts to identify occupations with large numbers of jobs, is a source of concern.  The O*NET OnLine reports contact with others as an item of inquiry.  Today, we look at hand sewers (SOC 51-6051).  In reverse order, here is a list of O*NET occupational groups with the lower contact with others rating:

Score O*NET Code Occupational Title
25 
15-2091.00
Mathematical Technicians
40 
45-2092.02
Farmworkers and Laborers, Crop
44 
27-3043.05
Poets, Lyricists and Creative Writers
46 
51-9122.00
Painters, Transportation Equipment
46 
51-3022.00
Meat, Poultry, and Fish Cutters and Trimmers
46 
45-4021.00
Fallers
47 
51-4052.00
Pourers and Casters, Metal
48 
19-4041.02
Geological Sample Test Technicians
49 
51-9195.05
Potters, Manufacturing
50 
51-6042.00
Shoe Machine Operators and Tenders
50 
27-2041.04
Music Composers and Arrangers
51 
51-6051.00
Sewers, Hand

That "51" rating for hand sewers reflects the no contact, occasional contact, contact half the time, contact most the time, and constant contact with others in the custom report:

Interpersonal Relationships%Response
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
15
Constant contact with others
15
Contact with others most of the time
30
Contact with others about half the time
41
Occasional contact with others
0
No contact with others

Hand sewers have occasional contact with others in 41% of jobs.  BLS and the O*NET report just 14,000 jobs in the group.  The group has 21 different DOT codes including: one sedentary unskilled; three light unskilled; and two medium unskilled occupations.

739.684-162
UMBRELLA TIPPER, HAND (fabrication, nec)
S
2
529.687-030
CASING SEWER (meat products)
L
2
788.684-054
HAND SEWER, SHOES (boot & shoe)
L
2
782.687-058
THREAD MARKER (garment)
L
2
920.687-022
BALE SEWER (agriculture)
M
2
782.687-018
CLOTH-BALE HEADER (textile)
M
2

The occupational group with the lowest ranking for contact with others leads to 5600 jobs, an unknown number of which are unskilled.  Looking at work with a group or team further cements the idea that the world of work is a collaborative process:

nterpersonal Relationships%Response
Work With Work Group or Team — How important is it to work with others in a group or team in this job?
8
Extremely important
4
Very important
12
Important
38
Fairly important
38
Not important at all

Hand sewers also deal with external customers as an important job junction in 81% of jobs.

Interpersonal Relationships%Response
Deal With External Customers — How important is it to work with external customers or the public in this job?
35
Extremely important
15
Very important
23
Important
8
Fairly important
19
Not important at all

Limited contact with others is a devastating factor in looking at other work.

These three reports are pulled from Occu Collect.